Privacy Policy for Dejavu Armagh

Last updated: 27/07/23

At Dejavu Armagh, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you access or use our food ordering app (the "App"). Please take the time to read this Privacy Policy carefully to understand our practices regarding your personal information.

Information We Collect

1.1. Personal Information:

When you use our App, we may collect certain personal information that can identify you as an individual. This may include but is not limited to:

Name

Email address

Phone number

Delivery address

Payment information (credit/debit card details)

Profile picture (if you choose to upload one)

Order history

Location data (with your consent)

Device information (e.g., IP address, device type)

1.2. Non-Personal Information:

We may also gather non-personal information, such as anonymized and aggregated data, which does not identify you personally. This data helps us analyze user trends and improve our services.

How We Use Your Information

2.1. Order Processing and Delivery:

We use your personal information to process your orders and deliver the requested food items to your specified location. This includes sharing necessary details with restaurants and delivery partners to fulfill your orders.

2.2. Account Management:

Your personal information is used to create and manage your Dejavu Armagh account, allowing you to access your order history, track deliveries, and save preferences for a seamless experience.

2.3. Customer Support:

We may use your information to respond to your queries, address concerns, and provide customer support when you reach out to us.

2.4. Marketing and Promotions:

With your consent, we may use your email address and phone number to send you promotional offers, discounts, or updates about our services. You can opt-out of marketing communications at any time.

2.5. Improving Services:

We analyze both personal and non-personal information to enhance our App's functionality, user interface, and overall user experience.

2.6. Legal Obligations:

In some cases, we may be required to use and retain your personal information to comply with legal obligations, resolve disputes, and enforce our terms and conditions.

Data Sharing

3.1. Third-Party Service Providers:

We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, delivery partners, and customer support providers. These entities are obligated to handle your data securely and only for the purposes specified.

3.2. Business Transfers:

In the event of a merger, acquisition, or sale of our company or its assets, your personal information may be transferred as part of the business transaction.

3.3. Legal Requirements:

We may disclose your personal information if required by law, court order, or government authority.

Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Rights

5.1. Access and Correction:

You have the right to access, update, or correct your personal information held by Dejavu Armagh. You can do this by logging into your account or contacting our support team.

5.2. Data Deletion:

You may request the deletion of your personal information from our systems, subject to any legal obligations that require us to retain certain data.

5.3. Marketing Preferences:

You can manage your marketing preferences within the App or unsubscribe from promotional communications at any time.

Age Limitation

Dejavu Armagh is intended for users who are 18 years or older. We do not knowingly collect personal information from individuals under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to have it removed.

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last updated" date will be revised accordingly. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact our Data Protection Officer at [email address].

By using the Dejavu Armagh App, you agree to the terms outlined in this Privacy Policy. Your continued use of the App after any modifications to this policy signifies your acceptance of those changes.